- February 19, 2020
7:00 am - 9:00 am
Speaker Name: Cheri Zehner, MPH
Company Name: Retired
Presentation Title: Soft Skills for Implementing HOP or Safety Differently
Description: Cheri will present to us “soft skill tools” to address the five key points of HOP –
1. Human Error is normal
2. Blame fixes nothing
3. Learning & improving are vital
4. Context influences behavior
5. How leaders respond to failure matters
In this talk you will: Gain knowledge of leading indicators of organizational success and strategies for reducing injury rates. Learn basic components to Emotional Intelligence Leadership
Relevance to ASSE members: With national injury rates flattening and the recognition that additional layers of safety regulations have created only marginal gains, safety professionals can now equip themselves with an understanding of human factors – how our brains work, how we make decisions and errors, and how to build trust and cooperation.
About Speaker: Cheri Zehner, MPH, has 30 years of experience as an occupational safety consultant, industrial hygienist, and environmental health specialist. She has worked for local government, environmental consulting firms, and insurance companies. She was recently the safety consultant for a workers’ comp Retro Group with over 2000 AWB businesses. She has a Master’s in Public Health and a BS in Environmental Health from the University of Washington.
Venue: Best Western Executive Inn